customer service

marzo 14, 2017

Saponetti Case Study

By Nikki Self, Co-Owner of Saponetti Saponetti is Toronto’s only soap refill delivery service. Every day we help consumers make sustainable choices by providing a convenient […]
febrero 21, 2017

How to grow your product-based business with the power of referrals

A lot of businesses miss out on the power of testimonials and referrals. You may spend a ton of time on social media, but did you […]
diciembre 4, 2015

Goal setting success

LET’S BE HONEST… We have all written goals that we don’t execute.Hello? Eating better and exercising new years resolutions…I’m a business strategist, I do this for […]
octubre 24, 2015

WHY I’M «ALL BUSINESS» BUT I DON’T FORGET MY SPIRITUAL SIDE

  I’m a business coachsultant and I work with small businesses. I have 8 years of business education, I’m type A, super structured and help people […]
octubre 21, 2015

BEING A PUSHY TELEMARKETER HASN’T WORKED SINCE THE 80s

Last week I talked about how chasing clients is counterproductive, today I’m going to talk about intrusive tactics to communicate with potential clients and ask them […]
octubre 16, 2015

Are you chasing clients around?

    Im always surprised to see new and seasoned coaches and business owners are chasing people and convincing them to work with them, trying to […]
enero 19, 2015

Are you driving customers away from your site?

Businesses focus on the traffic on their site, that is great, but a lot of them lose focus after that and don’t realize that potential customers […]
noviembre 29, 2014

I am fundraising for abandoned children in El Salvador

I am fundraising for abandoned children in El Salvador. Can you help me? You can do any of these to things, or both!1. Please donate. Every […]