customer

enero 9, 2015

How to generate trust through your website?

Potential customers need to trust you before they buy from you; correction, they need to trust you even before they read your blog or watch your […]
junio 13, 2014

How customer experience relates to satisfaction

Research has shown (Leaf Van Boven of the University of Colorado) that people derive more pleasure from buying experiences than buying products. What does that tell […]
mayo 22, 2014

Selling is Human series: Why the customer is King and we are all in sales

I just finished reading this amazing book by Dan Pink: Selling is Human. I learned a lot from it and I will share my thoughts on […]