customer strategy

enero 19, 2015

Are you driving customers away from your site?

Businesses focus on the traffic on their site, that is great, but a lot of them lose focus after that and don’t realize that potential customers […]
enero 11, 2015

The ONE THING to focus on 2015

If you can only focus on one thing to grow your business, it has to be customer service! People demand personalized services that are made specifically […]
noviembre 29, 2014

I am fundraising for abandoned children in El Salvador

I am fundraising for abandoned children in El Salvador. Can you help me? You can do any of these to things, or both!1. Please donate. Every […]
noviembre 29, 2014

What’s the difference between a business plan and a business model?

This is a commonly asked question, and a very important one to answer, since business planning is the first thing you must do for business success. […]
junio 13, 2014

How customer experience relates to satisfaction

Research has shown (Leaf Van Boven of the University of Colorado) that people derive more pleasure from buying experiences than buying products. What does that tell […]